Easy Ticket AI can be trained on additional text documents and data sources beyond the auto-synced ones. This allows you to customize the AI's knowledge to your specific business, products, and processes.

How do I provide the custom files for training?

You can upload them directly in the Easy Ticket AI admin panel, in the Upload additional training materials section. When uploaded, Easy Ticket AI's tools begin to make use of them immediately.

What data formats are supported?

Easy Ticket AI supports training on files in PDF, CSV, HTML, and JSON formats.