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🚀 Features & capabilities
- What features does Easy Ticket AI have?
- Does Easy Ticket AI have all the context needed to draft accurate responses?
- Is Easy Ticket AI a chatbot?
- Where can I find Easy Ticket AI in Zendesk?
- I have too many apps in the sidebar and I don't want to scroll. Is there a way to access Easy Ticket AI more quickly?
- What can I do if Easy Ticket AI's reply drafts don't include the right facts or follow the brand style?
← Back to Help Center🚀 Features & capabilities
I have too many apps in the sidebar and I don't want to scroll. Is there a way to access Easy Ticket AI more quickly?
To ensure quick access to Easy Ticket AI, you can pin it to your sidebar! See the animation below.
If you don't see the pin icon, go to the Zendesk Admin page -> Apps and integrations -> Zendesk Support apps -> Settings and select the "Pin apps to context panel" checkbox:
