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🚀 Features & capabilities
- What features does Easy Ticket AI have?
- Does Easy Ticket AI have all the context needed to draft accurate responses?
- Is Easy Ticket AI a chatbot?
- Where can I find Easy Ticket AI in Zendesk?
- I have too many apps in the sidebar and I don't want to scroll. Is there a way to access Easy Ticket AI more quickly?
- What can I do if Easy Ticket AI's reply drafts don't include the right facts or follow the brand style?
← Back to Help Center🚀 Features & capabilities
Is Easy Ticket AI a chatbot?
No. Chatbots respond to customer messages automatically. They have high potential but don't always respond accurately.
In comparison, Easy Ticket AI keeps your support agents in charge, and helps them be more effective.
This is the best of both worlds: incredible AI-driven efficiency, with the quality and human touch of your agent.
